2025 Chevrolet Traverse

[Stihl]

A big factor in some cases are the dealership, not GM specifically. i have experiences where GM was willing to cover a repair under warranty that was just out of the normal warranty period. butthe dealership refused to do the warranty work. Their policy was to charge me the labor and let GM supply the part. Another GM dealer had no problem doing the warranty repair. A weak or horrible service writer can make all the difference in how issues are resolved. I found a smaller dealership and buy everything there now and I am rewarded with excellent service. They even provided me a loaner when they did service work on my sons well out of warranty Malibu. Again, the dealership makes or breaks your experience.