UPS outrages brokerage charges

[67 GTO]

I'll never use them again either. Paid brokerage, tax, AND duty twice - because they can't read! Received no-hop bars that were packed as two lefts (or two rights?) and I had to return them. Second time around, the box was clearly marked WARRANTY EXCHANGE, which is when I had to pay (on top of another brokerage charge) the tax and duty again. UPS told me it wasn't their problem, and that I'd have to take it up with Canada Customs. F 'em.