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#11
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As mentioned, some number of production vehicles were pulled and given a rigorous once over. These were done by local quality inspectors and included a drive on public roadways. The internal results were kept and tabulated and fed back to the offending production areas. What was not mentioned is that at some regular interval (quarterly, maybe) a Central Office auditor would show up and perform a similar review. These results were fed back to headquarters and used to rank the various plants against each other. Results were posted in the audit area and were published in the local plant newpaper for visibility. The red carpet was rolled out for these visiting dignitaries in an attempt to sway the results a point or two. The corporate audit rankings were also used as a data point when allocating additional production volume or the closing of low performing facilities. Everybody in the plant (everybody that was halfway engaged) knew where their plant was in the rankings, whether it was towards the top (Detroit P truck chassis, Janesville, Oshawa), middle/middle bottom (Flint, Pontiac) or very bottom (Scarborough Van). Management used that as a dangling sword over the workers' heads. K
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'63 LeMans Convertible '63 Grand Prix '65 GTO - original, unrestored, Dad was original owner, 5000 mile Royal Pontiac factory racer '74 Chevelle - original owner, 9.56 @ 139 mph best Last edited by Keith Seymore; 03-04-2024 at 03:12 PM. |
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