To Paint or not to paint

[Lynn]

A lot CE blocks that were installed got painted. I worked at a Buick dealer, and we routinely painted stuff like that. Think about it. New car owners are already disappointed that their vehicle is having to be fixed under warranty. The dealer is trying to keep the disgruntled customer satisfied. We wanted the car to LOOK like it was still a new car.

I say paint it. Not painting is kind of like those guys who graffiti a firewall with all the stuff they found UNDER the firewall black out, but they go nuts ON TOP of the black paint. Mark mentioned poor paint, which a lot of assembly line cars got on the engine.

[Plowman]

If you painted the warranty block and the warranty clerk said that if the paint is charged to the repair order, the manufacturer would bounce or deny the whole repair. So if you painted the warranty block and it comes back because the customer complained then who pays for the next said paint job? GM Warranty, the block people, the paint people, or the person who painted it (the mechanic)--as the warranty clerk pointed his finger at me the mechanic!