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Old 07-15-2014, 06:05 PM
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Default Re: NCRS Historical Document Services

I sent NCRS an email explaining the problem...more to follow.

wilma [img]<<GRAEMLIN_URL>>/frown.gif[/img]
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Old 07-15-2014, 06:28 PM
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Default Re: NCRS Historical Document Services



I'm currently waiting for a reply from NCRS about correcting a typo. Originally I emailed Roy and he confirmed it was a simple typo. My 1971 Camaro was listed with a 1970 production date. 10 days later I had to submit a ticket on their (chevymuscledocs) website. Someone promptly responded and confirmed it was a typo and that a corrected letter would be mailed out in a couple of weeks. It's been a month now and no letter. They have not responded to my follow up via the help desk. Mike
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Old 07-15-2014, 06:38 PM
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Default Re: NCRS Historical Document Services

Service after the sale is the most important part of any transaction...hopefully they will get on board and make things right.

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Old 07-15-2014, 07:22 PM
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Default Re: NCRS Historical Document Services

Can't imagine that happening if Roy was still at the wheel.
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Old 07-17-2014, 03:01 PM
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Default Re: NCRS Historical Document Services

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: roeville</div><div class="ubbcode-body">

I'm currently waiting for a reply from NCRS about correcting a typo. Originally I emailed Roy and he confirmed it was a simple typo. My 1971 Camaro was listed with a 1970 production date. 10 days later I had to submit a ticket on their (chevymuscledocs) website. Someone promptly responded and confirmed it was a typo and that a corrected letter would be mailed out in a couple of weeks. It's been a month now and no letter. They have not responded to my follow up via the help desk. Mike </div></div>

Same thing happens with Porsche Certificates of Authenticity. One little typo and you send it back for a corrected copy.
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Old 07-19-2014, 12:33 AM
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Default Re: NCRS Historical Document Services

I have been noticing a lot of people running across dealer code discrepancies Remember that the codes were recycled. Here's an example where a dealer went from Chevy to Olds to Pontiac under the very same code in two different states. So depending upon what year code list you are using, you will get different results:

Dealer Make: CHEV
Dealer Code: 13435
Dealer: DAVE MYERS CHEVROLET, INC.
Dealer Address: BOX 217
NORTH JACKSON, OH 444510217
Set Up Date: 00/00/00



Dealer Make: OLDS
Dealer Code: 13435
Dealer: DON KINCAID MOTORS, INC.
Dealer Address: 5239 S. 4TH ST. TRAFFICWAY
LEAVENWORTH, KS 66048
Dealer Phone: 9137272277
Set Up Date: 11/20/89



Dealer Make: PONT
Dealer Code: 13435
Dealer: DALE SHARP, INC.
Dealer Address: 1900 TOPEKA AVENUE
TOPEKA, KS 66612
Dealer Phone: 9132331361
Set Up Date: 00/00/00


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Old 07-24-2014, 11:26 PM
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Default Re: NCRS Historical Document Services

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: roeville</div><div class="ubbcode-body">

I'm currently waiting for a reply from NCRS about correcting a typo. Originally I emailed Roy and he confirmed it was a simple typo. My 1971 Camaro was listed with a 1970 production date. 10 days later I had to submit a ticket on their (chevymuscledocs) website. Someone promptly responded and confirmed it was a typo and that a corrected letter would be mailed out in a couple of weeks. It's been a month now and no letter. They have not responded to my follow up via the help desk. Mike </div></div>

Received my corrected letter today, all is good. Once I was actually able to bring this to their attention they responded promptly. -Mike
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