Urgent: Anyone with higher contacts with FedEx?

[camaromb]

When I shipped a BE 12 bolt a few years ago the buyer had it set up with UPS freight. The bill of lading clearly stated the UPS terminal in Texas for pickup, the skid was well wrapped and labeled. It was insured for $ 7,500 at the time. It was lost for 4 weeks or so, UPS had no answers as to where it was. It finally was delivered (attempted anyway) to the PO box address of the customer. UPS had lost the original bill of lading and they made their own new copy of the bill of lading showing freight prepaid with a new pro #. It took months to straighten that out since UPS was trying to collect from me and the customer with 2 different pro #s. At least the customer finally received the BE. I don't know who you can trust shipping anything of value anymore.