GM Deathwatch

[Dog427435]

Here's an e-mail I received from Troy today --





Dear Glenn J. Richards,

First off, I'd like to thank you for being a GM customer. Your current and future business means a lot to us. Given all of the recent media coverage about GM, I am writing you today to address some questions you may have, and to assure you that we are here to stay and ready to serve you.

As you may know, GM is using an expedited, court-supervised process to accelerate the reinvention of our company. At the core of that reinvention is a commitment that we will put the customer first in all that we do — starting with great cars, trucks and crossovers, and the best sales and service experience possible. We want to earn your trust in several ways, including:

Your GM Warranty — Rest assured, we will honor the warranty commitment given to you at the time of your purchase. Our GM Dealers are very much open for business, and ready to meet your sales and service needs. And even though we are seeking buyers for our Saturn and Saab brands, have just announced the selection of a buyer for the HUMMER brand, and have decided to eventually phase out Pontiac, those dealerships also remain open and ready for service. The bottom line is your warranty will be honored and service will always be available through authorized GM retail facilities by GM-trained Goodwrench experts, with Genuine GM Parts on hand.

Your GM Card — Your GM Card Earnings1 will continue to be honored in accordance with the Program Rules. You can keep using your Card at more than 18 million outlets where MasterCard® is accepted, to accumulate Earnings and redeem them toward eligible, new GM vehicles.

Your Next GM Vehicle — At this, the most important moment in the history of our company, our dedication to high-quality, fuel-efficient and outstanding-value vehicles has never been greater. As I said before, our GM dealerships are very much open for business, and banks and credit unions are lending and continue to offer some of the best rates available to qualified buyers. To find information about GM dealerships in your area, please visit GM.com/vehicles/dealer.

Your General Motors — For over 100 years, GM has fueled America's passion for the automobile. Propelled by the spirit and commitment of our people, we will become the New GM, a company that makes Americans proud, and one that can compete successfully with anyone in the world. All of us at GM are confident that we will emerge a leaner, stronger company for you, offering the most compelling vehicles possible from our Chevrolet, Buick, GMC and Cadillac brands. I invite you to stay up to date on our promising new future by visiting GMreinvention.com.

As I said at the outset, we are genuinely grateful for your business, and we hope that you'll stay with us. If you are considering buying a new vehicle, please review a special offer for our owners. Then, visit GM.com/owner to see how this can be combined with other current incentives — it's our way of saying "Thank You" for your ongoing support.

Sincerely,

Troy A. Clarke
Group Vice President
President, GM North America

1) Please see the Program Rules that are applicable to your Account for terms, conditions and limitations.

If you prefer not to receive any unsolicited marketing emails regarding GM vehicles, click here.

To review the GM Privacy Statement, click here.

For Copyright & Trademark Information, click here.

GM, the GM logo and the slogans, emblems, vehicle model names, vehicle body designs and other marks appearing in this email are the trademarks and/or service marks of General Motors Corporation, its subsidiaries, affiliates or licensors. ©2009 General Motors Corp. Buckle up, America!

General Motors Corporation
100 Renaissance Center, 482.A00.MAR
Detroit, MI 48265

DIW

[Keith Tedford]

I worked in GM Oshawa for 41 years and got a pretty good insight into the workings of the company at least at the factory level. If the company is ever to turn around successfully, there have to be a lot more changes that just Rick Wagoner. The whole mind set of management has to change or be changed. There were foremen/women in the truck plant who had no clue about what their workers did....even after having it explained to them. All some were good at was handing out written reprimands. Sad. I don't include the unions in this because they have not really been much of a factor for the last 15-20 years despite the public notion that they cary any clout. They were powerful at one time but not any more. I cringe at the thought of government and union control of the business. It won't work. Period. Canada has been far more into socialism than the US. The Canadian National Railway was a government run money loser for years. Now privately run, it makes money. There are other examples. The only reason that the socialism appears to work in Canada is because we are rich in natural resources and we have piggy backed on the American economy. Check out how the economy of Argentina faired over the last 40 years with dictatorship and socialism. Went bust. If GM survives, it will with an awful lot of continuing tax payer help. I'm certainly not counting on a GM pension.

[JoeG]

I'm not defending the management or whoever you want to blame in GM,....I'm just concerned about saving the American Auto indutry in America ....
.GM shot the auto industry in the foot...I can see a headshot in the future under Government micro-managing by all the new owners in Washington...........
There is already a story about a Congressman wondering why a battery for the new Chevy Volt wasn't being purchsaed from his district...instead of buying it from South Korea....The only problem is the battery from South Korea worked...Now....It would be great if they could get the bugs out of the U.S. made battery and use that one..But..are the new CEO'S in Washington gonna lobby for their own districts just for the sake of votes and lobbyists to make cars that fit their own political agendas or are they gonna make decisions on the basis of helping the American Auto industry make great cars ...that's what has me concerned..
..I'd like to see if this Sen. Alexander can get something started to at least prevent those in Washington from excessive interference......

[427TJ]

Sorry Joe, I didn't mean to sound like I was attacking you.

[JoeG]

C'mon......... ........We're just kickin' the can...

[427TJ]

Roger that!

Speaking of Roger, Penske bought Saturn today. I think he made a good move and I hope he can market the brand better than GM did. All that hoopla in the '80s when they launched Saturn and then they basically ignored it.

[Salvatore]

Some good points you and Keith T. made in some previous posts Bill. Easy to point fingers at Washington but what would we do if it was in our lap? May be another revolution in this country before long. When people are out of work and hungry ya never can tell!

[70 copo]

[ QUOTE ]
Some good points you and Keith T. made in some previous posts Bill. Easy to point fingers at Washington but what would we do if it was in our lap?

[/ QUOTE ]

Let GM go chapter 11. Chevrolet would then emerge in private hands, be healthier, and build what they need to build and likely exactly what the core Chevrolet customer wants them to build.

Penske at the helm of Chevrolet would be a dream come true, but it is not to be....

[Salvatore]

Maybe you are right but scary. My faith in things to work out for the positive is getting dimmer anymore.

[427TJ]

[ QUOTE ]
Let GM go chapter 11. Chevrolet would then emerge in private hands, be healthier, and build what they need to build and likely exactly what the core Chevrolet customer wants them to build.

[/ QUOTE ]

In China and Mexico. Mostly China.