Anyone in Woodstock, Il. Area?

[sixtiesmuscle]

I just came upon this thread & got caught up. All I can say is that if a guy named Nick Morocco showed up with another guy that goes by "Gorilla", the cars would probably be loaded in short order, and, put away for safe keeping.

[Postsedan]

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: sixtiesmuscle</div><div class="ubbcode-body">I just came upon this thread &amp; got caught up. All I can say is that if a guy named Nick Morocco showed up with another guy that goes by &quot;Gorilla&quot;, the cars would probably be loaded in short order, and, put away for safe keeping. </div></div>

Ha, x2

Dan

[talwell]

I spoke to the shop owner today in regards to this matter. I requested the ability to have someone (one of the many helpful Yenko.net members) inspect my vehicles and remove the coupe if it is completed as stated.

He clearly stated that noone will be authorized to come into his shop to inspect my vehicles. I suggested that if this is a problem that he can roll them out into the parking lot or even bring them to another location for inspection but he clearly stated that there will be no inspections and that if that is not acceptable to call his attorney.

Well, I did just that. I spoke with his attorney who the owner has already spoken to. As a side note - I have been in business for years and never needed an attorney to help me with my business, I guess this is a sign of what type of person and or company I am dealing with. I demanded I have a chosen party come and inspect my coupe that is supposed to be complete on Oct. 10 and also at this time inspect my convertible that is supposed to be in process of completion. As well, I stated that if my coupe is complete I will have it removed and expect a refund of the overpayment for work that will no longer be completed. At that time I also expect one of two things - either my convertible is completed in a reasonable amount of time (2 weeks is my idea of reasonable) or I expect an immediate refund of all monies paid towards that car. The only thing the attorney suggested is that he would like to be present during this Oct. 10 inspection period. I also agreed to only send (1) person at this time (owner must have had prior experiences with multiple people intimidating them).

So the drama continues. I appreciate all the help being offered and I am expecting a returned call from the attorney next week for confirmation of this agreement. Lets hope that this method will resolve the issue otherwise I know we also have other options.

[ORIGLS6]

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: sixtiesmuscle</div><div class="ubbcode-body">I just came upon this thread &amp; got caught up. All I can say is that if a guy named Nick Morocco showed up with another guy that goes by &quot;Gorilla&quot;, the cars would probably be loaded in short order, and, put away for safe keeping. </div></div>

Amen Mike. And we all know they couldn't be in better hands.

[John]

.... Dang,
... I was hoping everyone would show up at the same time
...waving banners saying.... [img]<<GRAEMLIN_URL>>/Charley.gif[/img] [img]<<GRAEMLIN_URL>>/Charley.gif[/img] [img]<<GRAEMLIN_URL>>/Charley.gif[/img] [img]<<GRAEMLIN_URL>>/Charley.gif[/img]

[Xplantdad]

I agree with Mike...and it sounds like the shop owner is covering up....why else would he not allow an inspection?

Send the cars to Rick... [img]<<GRAEMLIN_URL>>/beers.gif[/img]

[gts340]

Hey Nick, I'm in Kingston. If you want a hand loading the cars let me know. I have flexible hours (24-48) and have plenty of experience loading cars. I'm familiar with Woodstock too, grew up next door in Crystal Lake.

Eric

[Smokey]

Forclosure and bankruptcy makes people do funny things. Just sayin...not implying that the shop is. A local guy did the same thing 3-4 years ago.

[talwell]

Cant explain why people do what they do - when you start lying you have to continue to lie to cover up for the prior lies. It is just really bad business.

One way or another it will get resolved and soon - I have had all I can take and at this point I will employ any measures I have to so that I get my cars and or money. People only have so much patience - when you start messing with my money or my family you cross the line and all bets are off.

I look forward to making relationships with new shops in the area - I will try not to let one bad egg spoil the bunch.

[bashton]

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: SS427</div><div class="ubbcode-body">I disagree with the distance thing Sam. I tell my customers that first and foremost, find a shop that is an expert in the type of car you own. How a shop can restore a VW in one corner, a Duesenberg in the next and a COPO in the third is beyond me. They can make them all pretty but I doubt they are all, if any one, concours correct. Also, if I were to walk into a shop that I wanted to have restore my 69 Camaro or 70 Chevelle as an example and they had several crash and burn insurance jobs on newer cars in the shop I would also turn tail and run unless this shop has two seperate businesses within the business as well as employees. In my 30 years of restoring cars, less then 10 have come from the same state I live/ed in and most were on one or the other coasts.

In order to be successful a shop needs to keep the client well informed, up to date with billing and photographs and continual progress. Make them a part of the restoration process. I have learned some valuable and hard learned lessons in that department recently but needless to say, communication is key. You can give your client their car back that they are 100% happy with but if you have not made the venture pleasurable for them getting there than you have ultimately lost in the end. In todays day and age it is not that hard to 'drop in' on a shop even if located far away especially with business people who are always traveling. Finding an expert on your type of car is more inportant than the convenience fact but that is just my opinion. </div></div>

This sums it up. Reputationa and communication, along with customer referrals is the absolute key to having a great experience.

But, at this point, the thing to do is get your cars out of there asap!

Bashton
MCACN Managing Member