Brand New Vehicle damage at delivery

[resto4u]

This varies by state. Usually over a certain dollar amount, it has to be disclosed. If there is major damage, it has to be sold as used and deep discounted. Roger

[MosportGreen66]

I have a friend who bought a 2007 Yukon and on its way to the dealer in PA a stone kicked up and cracked the front windsheild. The dealer's final inspection of the car picked this defect up and a new w/s was ordered on the expense of GMC. While not a body damage claim, I would think the dealer would be forced to handle it.

The car could become a demo of sort or maybe a loaner if damage is bad enough?

[Donutblue]

The dealer immediately offered to get the paint job corrected, however my son wanted no part of having body work done to his first "New" purchase and I don't blame him. It really sucked having found this before the dealer, even after his crew cleaned it for delivery.

[Jim Mulvey]

I have seen this before. It is much better to walk away and get the car you want without any questionable pre-delivery problems.

[mrtimstik]

85 Mustang GT purchased new had a damaged roof that looked perfect at delivery but years later it appeared as a big patch of filler. I was surprised and wondering what else I might find.

[71-LS6]

I had the same kind of deal, only with a twist. I ordered a 98' Dodge truck from an out of state dealer, after driving 200+ miles in my trade-in vehicle (a huge piece of worn out junk), I arrived to see my new truck with a dent in the nice little short bed. I had ordered an 8' bed without a dent. After sizing up the situation, and my prospects of driving back home, and finding anyone else to take my junker for a trade-in, I just took the new one, short bed, dent and all. I've still got that truck today as my back-up vehicle. After 300K trouble free miles, I think I got the better deal that day.

[musclecarjohn]

In CA,most vehicle are routed from railcars through Hadley transport which has it's own bodyshop to handle damaged vehicles.Often times,small body damage is not disclosed to the dealer,it is just repaired there and then sent off to the dealer once said repairs are done.
I've seen some questionable repairs over the years....

[Canucklehead]

When i bought my ranger i never noticed until i got home the overspary in the fenderwell. It must of been a minor touch-up as it has never become a problem.