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#1
04-10-2006, 11:17 PM
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Re: United Parcel Service Special Help
Similar story from UPS when they 'examined' the transmission case: they claimed "Inadequate Packaging"! They asked me to ship it back to Minnesota to their terminal so they could inspect the piece. I refused, but DID offer to have FedEx pick it up and handle the transfer at UPS's expense. You know how that was received!
 Eventually I hand carried the entire package with the transmission enclosed to the local terminal, but wouldn't allow them to keep it. I figured they had done enough damage already. They took pictures and filled out forms but nothing ever came of it.I contacted the seller and told him the story. He was very understanding and helpful. He even contacted UPS in MN to see what he could do. In my opinion the transmission was packaged very well. It was the 'inadequate handling' that caused the problem.
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Don't mistake education for intelligence. I worked with educated people. I socialize with intelligent people. 
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#2
04-10-2006, 11:44 PM
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Re: United Parcel Service Special Help
I use UPS and FedEx every day and have learned that if you want results, you CALL EVERY DAY till they are sick of you. I think they bank on most non commercial people just giving up and going away which is what most will do.
If you ever get bored, ask them to demonstrate what constitutes "adequate" packaging. It is quite humorous. 
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Rick Nelson Musclecar Restoration and Design, Inc (retired) www.musclecarrestorationanddesign.com https://www.youtube.com/watch?v=62r-6vgk2_8 specialized in (only real) LS6 Chevelle restorations
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#3
04-11-2006, 06:37 AM
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Re: United Parcel Service Special Help
I'll bet that "adequate packaging" is a moving target...
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~JAG~ NCRS#65120 68 GTO HO 4 spd Alpine Blue /Parchment 2 owner car #21783 71 Corvette LT1 45k miles Orig paint - Brandshatch Green - National Top Flight - last known 71 LT1 built. 71 Corvette LT1 42k miles Original paint - Black - black leather - only black LT1 known to exist. NUMEROUS Lemans blue Camaros, Monza Red and Daytona Yellow Corvettes & a Chevelle or two... Survivors, restored cars, & other photos https://picasaweb.google.com/lh/myphotos
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#4
04-11-2006, 10:24 AM
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Re: United Parcel Service Special Help
[ QUOTE ]
I'll bet that "adequate packaging" is a moving target... [/ QUOTE ] Not exactly! Adequate packaging is whatever your packaging isn't.   Steve
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#5
04-11-2006, 08:32 PM
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Re: United Parcel Service Special Help
Rick, Sorry to hear how your story ended up. Just think.... if Fed Ex and UPS ever merged, they could be called FED UP!
Peter
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#6
04-12-2006, 02:38 AM
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Re: United Parcel Service Special Help
[ QUOTE ]
if Fed Ex and UPS ever merged, they could be called FED UP! Peter [/ QUOTE ] OH! Now I like this guy! 
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