Berger service dept not as good as it usd to be.

[berger21]

I never did get satisfaction from GMPP out of the deal. I think Berger did everything they could, but GMPP was not good to work with at all. They could not agree why it wasn't covered because nothing specifically mentioned this item (wich is why I thought it should have been covered). It was thrown into 4 differnet catagories at different times because no one was sure where it fit. I do have to thank Tom McCaffrey at Berger as he really tried to help me. I will NEVER buy an extended warranty again. I cancelled the remainder of my warranty and got more than enought to cover the replacement part.