Scott Settlemire Speaks.... on GM....

[SamLBInj]

Ok, As a business owner in a service industry Ill put in my two cents...
1. We have tried all types of service trucks and vans. At this point in time we will not buy anything but Ford Vans and Utility Trucks. In the last 20 years we have had ZERO problems.
2. Since I only buy locally the only Grain Body Dump Truck truck in the area was a GMC C-4500 Diesel. This truck has 11K on it and has spent close to 6 months of the 2 years we have had it parked in the GMC service department with those idiots trying to figure out how injectors work. It is there today and has been for the past 2 weeks with no answer to when we will get it back.
3. For personal cars we had driven only Mercedes and Lexus, Lexus by far is the absolute model of how every business in the world should be run, If you have never owned a new Lexus you are missing out, the service and quality is 2nd to none and make even Mercedes look like a bunch of schleps.
4. Two years ago due to back problems i bought a new Cadillac Escalade EXT pickup, this is by far the best handling overall most incredible family vehicle Ive ever owned. A few minor problems like the clearcoat on the wheels coming off which were replaced without a hitch. If these guys (Caddy/Chevy) learned the Lexus way of doing things people may never buy foreign again.
Just my two cents..