Would this anger you

[Lynn]

I thought the sender had to initiate claims.

[Too Many Projects]

Originally Posted by Lynn

I thought the sender had to initiate claims.

Yes, they do, if Matt calls them, they will tell him to have the shipper file the claim. The ONLY way it would be considered is if he were to crush the box sufficiently to be believable it was UPS that damaged it, because he is going to need to provide pics of all 4 sides for the claim. If the driver took a pic of the box at delivery with no damage, which they do now, the claim will be instantly denied.

The sellers dishonesty to try to blame UPS and get a refund is already a second red flag to me. Be ready to fight on the other forum where he is "well known".