Problem with car dealer, any advise?

[mockingbird812]

Tom

The stop payment will get their attention. I would be surprised if they do not do a full refund or try to find the right van for you. How are you with a camera and a mike? An astutely made youtube video featuring this dealership, should they not cooperate would go a long way....or at least suggesting making this video!

You are in the driver's seat, so don't let them convince you to do anything you are not comfortable with. Telling them you want to sleep on whatever offer they suggest might be a good idea. Keep us posted and hang in there!!!