[x Baldwin Motion]

I JUST GOT OFF THE PHONE WITH THOSE GUYS. I HAVE ONE OF THOSE MODERN PICTURE PHONES, WHERE I CAN SEE EXACTLY WHO I AM TALKING TO, NOT THAT I AM PARANOID OR ANYTHING LIKE THAT BUT I SENSE THAT SOMETIMES PEOPLE SNICKER AND ROLL THEIR EYES ESPECIALLY WHEN THERE IS A COMPLAINT OR AN INQUIRY THAT INVOLVES ANY TYPE OF REAL HELP. NOW I FEEL SORRY FOR THESE FOLKS. IT IS NOT THE CUSHY JOB I ONCE THOUGHT IT WAS.