Re: Jiffy Lube
That's the problem with big Corporate America - the only concern is the bottom line. I am a firm supporter of the independents and the little guys who take pride in their work! I have owned my own businesses and know earning the trust of your customers becomes your biggest asset. A happy customer may tell one or two friends what a great job you did, but a pissed off customer will tell everyone they meet what a piece of crap you are!
I go to places where the employees care and stand behind their services and I keep coming back.
I wish you were in my area because you are the type of person I would enjoy doing business with.
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