[berger21]

J_D - I tried going higher but no one returned my calls. I do not know how to get ahold of Matt. I have met Matt (I am sure he would not remember me) and he seems like a good guy. I posted on this board hoping he or someone from Berger may become aware and help me out. If this happens Berger will still be my dealer of choice to deal with. I do not hold a grudge. I have the option of cancelling the rest of my extended warranty and this will cover the cost of replacing it, which I may do. Maybe this post will turn him off from helping me, but I was unable to get ahold of him any other way to this point.