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Old 11-30-2002, 07:32 PM
Rat_Pack Rat_Pack is offline
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Default Re: Generic Restoration Parts

Sam is right, they still do the sheetmetal rating and do list some of the differences in their catalogs. However, one thing Year One does that NONE of the other companies do is tell you if there is a problem with the part while you are on the phone. They have a computer system that alerts the salesperson to a better part, or other parts that may be needed to install the part you are ordering. Who else does that for you? [img]/ubbthreads/images/icons/tongue.gif[/img] It also alerts them to problems with the item and they will tell you up front so that you make the decision whether to buy it or not. I have seen some of my customers order a part from another supplier and get mad because it does not fit when they originally called Year One and were told up front "this part does not fit unless you do this to it." Also Year One has probably the best return policy in the industry. I have returned parts that did not fit, made wrong, or just did not need without any hassle at all. I still have a complete set of Dk.Green seat covers from two years ago that a customer bought from the wrong coast Camaro parts supplier. They did not even fit (were not PUI covers) and they refused to take them back because they had been installed. How else could you tell they wouldn't fit until after they were installed? I didn't argue, ordered a set from Year One who supplies PUI interior items and they fit like they were supposed to. I will pay a little more to get a lot more when it comes to service and satisfaction. [img]/ubbthreads/images/icons/grin.gif[/img] ....................RatPack...................
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