[SS427]

With regards to me question about defining the word restoration, I was stating that more from a standpoint of what quality of restoration that the restoration shop was performing, dollar wise. That greatly effects the overall price of the restoration and the fact that you restored all those items, this should have kept the overall restoration shop price down as these items are very tedious and labor intensive as you well know. I cannot speak for other shops but on my receipts I listed the total labor for that billing period and an overall itemized list of jobs performed. I did not break each job down by hours on the invoice. However, my specific hourly time sheets (by employee) were readily available to anyone who had a question about the billed hours.