[HawkX66]

I bought a Mr. Heater garage hanging heater brand new for a crazy discount a few years ago. Like your shipment, it came with a different name. I emailed them about a pretty good sized dent and ripped box. They sent me a gift card for $100. It turned out to basically be money laundering. I wasted my time and filed a complaint with the FBI. What some of these scammers do is have PayPal accounts set up that are difficult to trace for some reason. You pay to the PayPal account and they buy products using stolen cards etc. They'll do whatever it takes to keep you happy and not file complaints/make noise. Your situation is definitely a little different, but it sounds similar in some ways. Organized crime and terrorism funding unfortunately. Not just common thieves.