12-20-2018, 07:39 PM
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Hershey is investigating and making changes in response to an onslaught of Hershey's Kisses with missing tips.
The company's operations team is "looking at how to tighten up the variability to deliver a better consumer experience," a representative told Business Insider on Thursday.
People have been complaining about the Kisses with broken tips on social media in recent days.
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