[70 copo]

You know what is great about knowing all these workers after writing the book on the plant? The ability to pick up the phone and ask about a specific issue.

So I just did, and the reply was as follows:

<span style="font-weight: bold">&quot;When there was an issue with the wrong color grill it was usually due to a replacement worker that was not familiar with the element&quot;

&quot;It was rarely an issue of running out of grill stock but a bin selection error by the employee&quot;

&quot;Then we found the error it would be worked later on a repair ticket&quot;

&quot;Replacing the wrong grill in those days was not a high priority for us, we typically sent that on to the dealer as a minor defect&quot;

&quot;The key was to get a grille into the car that would fit and allow the other elements to proceed to complete the build of the unit&quot;</span>