[twertsy]

Maybe they make enough money with existing local customers and have no need to answer the phone or reply to messages. As a business owner, I always find it difficult to fathom how other business owners never answer their phones / reply to inquiries. It's baffling. I have a buddy in Ohio (Army buddies) who is the top sales guy in his field, he's even president of the national association in the field, never ever answers the phone. Will only reply to texts and that's sporadic.