Re: SMS?
I may hold that record. I ordered and paid ($1,000) for a set of 68 Chevelle Deluxe 300 front and rear door panels. After waiting 21 months and countless calls, the panels arrived and they were the worst fitting panels i had ever seen. The car is a 2 door post and the door panels were definitely for a hard top. I called and really got the run around. Finally I called and got a guy who actually told me I didn't know how to install them. I don't have to tell you guys the difference in door panels, but he certainly didn't seem to know. When i tried to install the rears, the chrome strip that runs along the rear and matches up with the front was off by about 3/4 of an inch. I took a lot of pictures and sent them to SMS. I was told to send them back as he fired someone for quality issues. I waited another 8 1/2 months only to have the exact door panels returned. They even had the blur painters tape and my writing still on them where i pointed out the issues. They went back again and 6 months after that, I received a box with only one metal top rail for the front and one top rail for the rear. The instruction was to see if these rails fit my car. They are still sitting here and SMS has my $1,000. I wouldn't recommend SMS to wrap a pair of socks in a gift box.
Nick
|