Idiotic Wells Fargo response to my complaint
After they sent me a notice that they were going to charge me a fee of $7 a month starting May 4th, for allowing me to deposit my money in to their precious bank, I sent them this comment:
<span style="font-style: italic"><span style="font-weight: bold">Dear Wells Fargo:
This is my notification to you that as of May 1, 2012, we will be closing our essential checking account. All the members of my family will be also closing all of their Wells Fargo accounts as well.
This action is based entirely on the fact that you decided to now charge us a service charge for our "FREE CHECKING" account.
We have been very loyal customers of Wells Fargo and its predecessor companies for over 14 years. You have lost all our future business due to your unilateral policy change.
You should ask yourselves whether that $7 a month you thought you were going to make is going to offset the millions of dollars in future revenue and good will that you will be losing from the thousands of customers that will be leaving you.
Is it worth it?
A former loyal customer,
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