Re: Great Service
By mistake I recommended Reliable, to a friend(X) who purchased a car near Denver, CO and needed it shipped to PA to add to his collection.
X agreed with quoted price, paid up from via credit card and was given a pick up date. The following day X also recommended reliable to one of his friends.
X’s pickup date came & passed, since no call from Reliable, X calls the seller, asking if car was picked up or any calls from reliable. NOTTA.
X calls his reliable sales person, Al, and asks about pickup date, Al tell him next day they will pick up car since they have a truck in the area. Next day comes and passes… no calls same deal. Al tell him a few more days. This went on for over two weeks.
X calls again, Tells Al he wants to talk to a supervisor or someone in charge, Al said he was the one in charge, the owner, Al Abrams. they got at it on the phone al, ask well what do you want me to do? X tells him get my car to PA!!
4 weeks after the original scheduled date to car arrived, actually both cars arrived.
***While this fiasco was going on I PM’ed Bob Sellers ... no reply.
sad to say, I think Reliable just lost those two customers.(X and his friend)
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