Same type of deal when I walked into my local Buick store to buy a new 86 Buick Turbo Regal. I knew exactly what I wanted, even had all the option numbers, but the sales people tried to sell me everything but what I wanted. I suggested they call their zone manager and have the car special ordered,
but their final words were, "if we cant order it on our computer, you can't get it". I was sooooo honked off after wasting 1 1/2 hours on my lunch hour, I never did buy one.....