UPS outrages brokerage charges
 

I thought you might want to know. I ordered a council gauge wireing harness from
a US company.The cost was about 44 dollars.the weight of the package is about 1 pound in weight.
UPS charged me $29.55 for brokerage fees to cross the border
into Canada. Talk about hiway robery??
The driver told me if its under 20.00 Us there is no brokerage fee. Nice to know for the next time
PJ

Re: UPS outrages brokerage charges
 

Unless a broker is necessary, always ship items into Canada by Postal Mail! . As I've learned to understand, if the value noted on the customs sticker that's applied to the box (filled out by the mailing party) is under $50.00 there is supposed to be no duty, tax or broker fee req'd. . Make sure the value noted is the item itself, not your total invoice amount w/ shipping charges as including shipping cost often bumps it over the $50 and the foolish-fees added. . Every now and then there's a glitch and you get pegged w/ a fee when you shouldn't but I always let it go as there's been many circumstances where the opposite is the situation when I shoud've been hit w/ fees but because of using mail it's missed. .

~ Pete

Re: UPS outrages brokerage charges
 

I too have been outraged by the UPS brokerage charges and try to avoid using them whenever I can. I always ask the sender whether it can be shipped with US Mail.

Re: UPS outrages brokerage charges
 

-------If you Ontario guys live anywhere near Sarnia I am more or less just across the bridge. Send the stuff to me and then come and get it if its small!!!.........Bill S

Re: UPS outrages brokerage charges
 

This is to all of you, be sure to call Fed-Ex and get a quote also. I have found that they are usually 1/2 or less than what the big brown truck charges. I don't like paying any more than I have to just to ship something and especially small stuff. We have been stuck with UPS for so many years that we forget that they have some commpetion nowdays. And beleive me they want to beat out the brown truck with lower rates. Give them a try and you just might save some money.

Pantera

Re: UPS outrages brokerage charges
 

U P SHAFT

Re: UPS outrages brokerage charges
 

My comment has NOTHING to do with US/Canadian shipping....I only want to also suggest that www.fedex.com (ground) is significantly less than UPS ground. You do need to ship from a FedEx center or KINKO's(FedEx now ownes), as the mom and pop shipping stores will upcharge from normal rates.

Re: UPS outrages brokerage charges
 

[ QUOTE ]
-------If you Ontario guys live anywhere near Sarnia I am more or less just across the bridge. Send the stuff to me and then come and get it if its small!!!.........Bill S

[/ QUOTE ]

Thanks for your offer Bill! . Looks like we'll soon be needing some type of identity card to get through the border?

~ Pete

Re: UPS outrages brokerage charges
 

After a first time learning experience, I send everything that I ship out-of-country by US Postal Service. Packages under 4 pounds (about 2 kilos) go Air Letter Express. Cheap and really fast. I sent a set of main bearings to London England for $7.95 postage and they got there in 4 days!! Try to match that with any other delivery service. Oh, Canadian Postal only charges about $5.00 brokerage + the percentage of value taxes, according to the people I have shipped to.

Re: UPS outrages brokerage charges
 

Yesterday I had to ship out 4 Viper wheels to a guy in California. I quoted him $80 since that is what I was charged before. I went to a UPS broker in town and the shipping charge was double that. I found out that his "profit" for this was $80. This is rediculous. I have found DHL to be the cheapest of them all. Use DHL whenever possible, they even come to your place and pick up. That may only be for businesses but I know they will.

Re: UPS outrages brokerage charges
 

UP SHAFT nicely decsribes the ripoff
never never,never again. https://www.yenko.net/ubbthreads/imag...thumbsdown.gif
PJ.
Peter

Re: UPS outrages brokerage charges
 

I just had an arguement with them also this morning and vow never to do business with them again. I bought a set of rally wheels off of a guy in MA. He boxed each up and sent them all together in one shipment. They treated each wheel as a separate item and charged me $34.99 per wheel for brokerage!!! Shipping was an extra $100. So my $350 wheels cost me an extra $240!!!! RIP OFF!!! https://www.yenko.net/ubbthreads/imag...thumbsdown.gif

Re: UPS outrages brokerage charges
 

Fedex ground can often be a better deal than UPS. I have set up my own account with Fedex online. I can print my own shipping labels and document my own shipments without having to pay the local UPS store their inflated rates for doing this. Drop off of packages are also very easy as all the work is done. You don't have to wait around for someone to print labels and then pay.

Re: UPS outrages brokerage charges
 

I had issues with UPS doing online shipping. A price was given at the time the shipping label printed. When my bill came in the mail EVERY TWO WEEKS there was always an extra charge added to the shipment, sometimes as much as 40-50% of the shipping total. I stopped that right away and started shipping with other sources.

Paul

Re: UPS outrages brokerage charges
 

Another issue that I have with UPS is sending parts from Canada to the U.S. They have refused to insure car parts that are over 15 years old. Canada Post will insure them for any stated value.

Re: UPS outrages brokerage charges
 

I'll never use them again either. Paid brokerage, tax, AND duty twice - because they can't read! Received no-hop bars that were packed as two lefts (or two rights?) and I had to return them. Second time around, the box was clearly marked WARRANTY EXCHANGE, which is when I had to pay (on top of another brokerage charge) the tax and duty again. UPS told me it wasn't their problem, and that I'd have to take it up with Canada Customs. F 'em.

Does anybody know where to read all the details about delivery from the US to Canada? And how to find out if any additional costs are applied? I am based in https://worldpostalcode.com/united-s...husetts/boston and will be posting a small package to Montreal soon. I will be paying delivery costs myself. So I want a rough estimation of the value before proceeding with the parcel.

I never, ever use the BROWN t#%d,
I have been happy with my Federal Express...:smile:... account, and printing my own labels . To many bad stories with brown.
USPS to the Canucks not to bad for small stuff..

Mike

I've gotten to where I don't insure any international postal shipments because both Canada Post and USPS hand-off the shipment. The one time I had a claim, USPS simply blamed Canada Post, and vice versa. I never got a dime out of either of them.

I have also had issues with UPS and will avoid them at all cost! They've tried to charge me $50 brokerage on a $9 item and, when I told them to return it to the sender, they caved in. They've also tried to charge me four separate brokerage fees on four tires (marked 1 of 4, etc.). That took a couple of hours on the phone over several days with numerous "managers" to straighten out. I'd rather pay USPS more than what UPS quotes, because a UPS quote costs more when it arrives.

Back at Christmas, I had a UPS driver get stuck at the end of my driveway. I offered to pull him out, but he said his tow was on its way. When I came back with our dinner, there were two UPS trucks back to back... tied together with a ratchet strap. You guessed it... they were both stuck. Five minutes later, I had them both out (with their tires just a spinning as I pulled them out).

Whipping a dead horse on an old thread from 14 years ago? lol

Should have sent them a bill.

The best way to handle this issue is do what I do.

I live an hour away from the Port Huron MI border.

So I have the parts shipped to a UPS store in Port Huron (or any other company that accepts parcels and that is a BIG business these days along the Canadian/US border) and then I go over and pick them up myself. Because the parts are for personal use, there is no need for a broker and you do not get hammered with any extremely high brokerage fees or crazy shipping rates that exist here in Canada. The company I have them shipped to in Port Huron only charges $5/box handling fees and that is a great deal.

You then cross back into Canada and pay the duty (if any) and the lovely GST and you are done!

Paul